{"id":11354,"date":"2023-08-01T08:29:46","date_gmt":"2023-08-01T12:29:46","guid":{"rendered":"https:\/\/netsurit.com\/en-us\/?page_id=11354"},"modified":"2025-06-25T05:44:31","modified_gmt":"2025-06-25T09:44:31","slug":"block-terms","status":"publish","type":"page","link":"https:\/\/netsurit.com\/en-us\/inc\/legal\/block-terms\/","title":{"rendered":"Block Terms"},"content":{"rendered":"\t\t
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<\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\tTerms of Service<\/p>
Updated as of June 22, 2022<\/p>
These Block Time Terms of Service (\u201cBlock Terms\u201d) govern Client\u2019s use of Netsurit\u2019s Block Time Services. By subscribing to or using Netsurit\u2019s Block Time Services, Client agrees to be bound by these Block Time Service Terms, which are incorporated into the Netsurit Master Service Agreement between Client and Netsurit. Capitalized terms not defined in these Terms of Service have the meaning given to them in the Netsurit Master Service Agreement.<\/p>
SERVICE SUBSCRIPTIONS<\/strong><\/p> Block Time.<\/strong> Block Time is paid 100% in advance. Block Time Hours can be used throughout the Term of the Agreement; there is no set usage per week or month. Additional Blocks of Hours can be purchased by Client at any time. Block Time can only be applied to work performed during Business Hours. Any activity performed by Netsurit will be billed.<\/p> Additional hours are billed at the Hourly Rate.<\/p> SERVICE LEVEL<\/strong><\/p> Scheduled Work.<\/strong> Client must schedule all service requests. Scheduling may be done by telephone or email. Netsurit will schedule service requests for the earliest available date. On-demand support is not available with this Service Level.<\/p> Netsurit will only perform services as specified and scheduled by Client. Netsurit shall have no other obligations, inferred or implied, to Client.<\/p> Netsurit will NOT be reachable outside of Business Hours.<\/p>