{"id":3005,"date":"2021-02-22T16:45:07","date_gmt":"2021-02-22T14:45:07","guid":{"rendered":"https:\/\/netsurit.com\/en-za\/?p=3005"},"modified":"2025-06-20T09:45:37","modified_gmt":"2025-06-20T13:45:37","slug":"eqstra-fleet-management-outsources-it-infrastructure-to-netsurit","status":"publish","type":"post","link":"https:\/\/netsurit.com\/en-us\/eqstra-fleet-management-outsources-it-infrastructure-to-netsurit\/","title":{"rendered":"Eqstra Fleet Management outsources IT infrastructure to Netsurit"},"content":{"rendered":"\n
Having the best IT infrastructure helps fleet management company achieve optimal performance<\/em><\/p>\n\n\n\n Eqstra Fleet Management has outsourced its entire technology infrastructure to managed solution provider Netsurit, centralising the management and control of its entire network, increasing business efficiency and also freeing up time and money for the company.<\/p>\n\n\n\n The contract includes all desktops, servers, LAN, WAN, and peripheral devices. Netsurit also manages third- party IT suppliers for Eqstra, and its professional services arm oversees its Microsoft solution stack, including Azure and Office365.<\/p>\n\n\n\n \u201cWe have had a long-standing partnership with Netsurit,\u201d says Warren Daniels, Strategy and IT Executive, Eqstra Fleet Management. \u201cBefore contracting with the company, we had an in-house IT department managing our desktop and server infrastructure. While the call SLAs were being met, there was still a general dissatisfaction from the user base. Infrastructure maintenance tended to be more reactive than proactive because the team managing the area were always on the back foot and not always up to date with the latest trends and technology.\u201d<\/p>\n\n\n\n Eqstra\u2019s systems are stable and reliable and, thanks to the level of innovation achieved, moving the business from on-premises to work from home due to Covid-19 had almost zero effect on IT and the business.<\/p>\n\n\n\n One of the most important requirements for Eqstra was an IT platform that would provide the service and functionality to enable the business to focus on its core processes, rather than being hindered by IT issues. Instead of relying on internal IT staff to work through high-volume projects and experiencing downtime while they manage their workload, Eqstra\u2019s IT needs are taken care of a team of specialists who provide a more efficient turnaround.<\/p>\n\n\n\n \u201cIn an advanced fleet management organisation like ours, IT is highly strategic and innovation is a key differentiator for us in our market,\u201d says Daniels. \u201cBuilding the business on a solid base with zero downtime, online tools, and 24\/7 support, without breaking the bank, gives us full control without having to physically manage servers and other equipment at your business. Our in-house technology professionals can focus on innovation and strategic initiatives.\u201d<\/p>\n\n\n\n \u200b<\/p>\n\n\n\n Daniels says Netsurit became Eqstra\u2019s partner of choice because of its strong technical capability and excellent client references. The team is friendly and professional and is always willing to go the extra mile. Acknowledging that no company ever gets it right 100% of the time, he says true character is revealed on those occasions where things don\u2019t go as they should. Netsurit show that character time and time again.<\/p>\n\n\n\n \u201cThe number one objective set for Netsurit was user satisfaction measured by our Net Promoter Score (the percentage of customers rating their likelihood to recommend a product or service), which always exceeds 90%, both from end-users as well as IT management,\u201d adds Daniels. \u201cOur user satisfaction levels are well above industry norms and overall maintenance is far more proactive than reactive. Second to that was a very heavily weighted scoring around innovation and delivery of that innovation.\u201d<\/p>\n\n\n\n \u200b\u201cWe have had a long-standing partnership with Netsurit,\u201d says Warren Daniels, Strategy and IT Executive, Eqstra Fleet Management. \u201cBefore contracting with the company, we had an in-house IT department managing our desktop and server infrastructure.<\/p>\n\n\n\n Netsurit became Eqstra\u2019s partner of choice because of its strong technical capability and excellent client references. The team is friendly and professional and is always willing to go the extra mile\u201d<\/p>\n","protected":false},"excerpt":{"rendered":" Having the best IT infrastructure helps fleet management company achieve optimal performance Eqstra Fleet Management has outsourced its entire technology infrastructure to managed solution provider Netsurit, centralising the management and control of its entire network, increasing business efficiency and also freeing up time and money for the company. The contract includes all desktops, servers, LAN, […]<\/p>\n","protected":false},"author":1,"featured_media":5616,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"nf_dc_page":"","content-type":"","footnotes":""},"categories":[80],"tags":[],"class_list":["post-3005","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study"],"acf":[],"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","yoast_noindex":true,"yoast_head":"\n