{"id":9823,"date":"2023-07-06T19:21:19","date_gmt":"2023-07-06T17:21:19","guid":{"rendered":"https:\/\/netsurit.com\/en-za\/?page_id=9823"},"modified":"2025-06-21T19:34:41","modified_gmt":"2025-06-21T17:34:41","slug":"access-to-info","status":"publish","type":"page","link":"https:\/\/netsurit.com\/en-za\/access-to-info\/","title":{"rendered":"Access to Info"},"content":{"rendered":"\t\t
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Access to Info<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Trusted By<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"Galderma\"<\/figure><\/div>
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<\/a>1.1. The PAIA Act<\/strong><\/p>

The Promotion to Access of Information Act (PAIA) grants a requester access to records of a private body, if the record is required for the exercise or protection of any rights. If a public body lodges a request, the public body must be acting in the public interest.<\/p>

\u00a0<\/p>

Requests in terms of PAIA shall be made in accordance with the prescribed procedures, at the rates provided. The forms and tariff are dealt with in paragraphs 6 and 7 of the Act.<\/p>

\u00a0<\/p>

Requesters are referred to the PAIA Guide in terms of Section 10 which has been compiled by the Information Regulator, which will contain information for the purposes of exercising Constitutional Rights. The PAIA Guide is available from here: https:\/\/inforegulator.org.za\/paia-guidelines\/<\/a> .<\/p>

\u00a0<\/p>

The contact details of the Information Regulator are:<\/p>

Postal Address:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 P.O Box 31533, Braamfontein, Johannesburg, 2017<\/p>

Physical Address:\u00a0\u00a0\u00a0 JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001<\/p>

Website: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 https:\/\/inforegulator.org.za\/contact.html<\/a><\/p>

E-mail:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 enquiries@inforegulator.org.za<\/a><\/p>

Complaints email:\u00a0\u00a0\u00a0 PAIAComplaints@inforegulator.org.za<\/a><\/p>

\u00a0<\/p>

<\/a>1.2. Organization<\/strong><\/p>

Netsurit (Pty) Ltd (\u201cNetsurit<\/strong>\u201d) provides a range of outsourced IT support options for full outsource or in-house IT departments based on ITIL and Microsoft operating framework. We provide Hardware, Software, IT Consulting and Network Support regarding your needs.<\/p>

Additional information about us is available on our website at https:\/\/www.netsurit.com<\/a><\/p>

\u00a0<\/p>

<\/a>1.3. Contact Details<\/strong><\/p>

Information Officer\/ Head of Body:\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong>Mr Eugene Perumal (MD)<\/p>

\u00a0<\/p>

All requests for information must be directed to the Deputy Information Officer:<\/p>

Deputy Information Officer:\u00a0 <\/strong>Mr Morn\u00e9 Fourie<\/p>

\u00a0<\/strong><\/p>

Physical Address:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong>Building 22B Woodlands Office Park, Woodlands Drive, Woodmead, Johannesburg, South Africa, 2080.<\/p>

Postal Address:\u00a0\u00a0\u00a0\u00a0 <\/strong>P O Box 705, Rivonia, 2128<\/p>

Office Telephone number:\u00a0\u00a0\u00a0 <\/strong>+27 (11) 555 \u2013 7000<\/p>

Website: <\/strong>www.netsurit.com<\/p>

E-mail:\u00a0\u00a0\u00a0 <\/strong>access_info@netsurit.com<\/a><\/p>

\u00a0<\/p>

<\/a>1.4. Applicable Legislation<\/strong><\/p>

Records that are available from Netsurit in terms of legislation (other than the Act) (Section 51 [1] [d]) are as follows:<\/strong><\/p>

\u00a0<\/strong><\/p>

Information prescribed in the –<\/p>

Value-Added Tax Act No.89 of 1991<\/p>

Income Tax Act 89 of 1991<\/p>

Basic Conditions of Employment Act No.75 of 1997<\/p>

Companies Act No.61 of 1973<\/p>

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<\/a>1.5. Information that is automatically available<\/strong><\/p>

All information that is published on the public areas of our website is available without having to follow the formal PAIA processes.<\/p>

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<\/a>1.6. Schedule of Records<\/strong><\/p>

The following records may be requested from Netsurit: <\/strong><\/p>

\u00a0<\/strong><\/p>

Human Resources:<\/strong><\/p>

Company Policies<\/p>

Employment contracts<\/p>

Employment policies and procedures<\/p>

Employment Equity Plan<\/p>

Medical Aid records<\/p>

Medical and Health information<\/p>

Pension Fund records<\/p>

Internal evaluations and disciplinary records<\/p>

Salary records<\/p>

Disciplinary codes<\/p>

Leave records<\/p>

Training records and manuals<\/p>

Operating manuals<\/p>

Personal records provided by personnel<\/p>

Other statutory records, and<\/p>

Related correspondence.<\/p>

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Operations:<\/strong><\/p>

Stock Records<\/p>

Delivery Records<\/p>

Sales Records<\/p>

\u00a0<\/p>

Companies Act Records<\/strong><\/p>

Documents of Incorporation<\/p>

Memorandum of Incorporation<\/p>

Minutes of Board of Directors meetings and General Meetings<\/p>

Written Resolutions<\/p>

Records relating to the appointment of directors \/ auditors \/ company secretary \/ public officer and other officers<\/p>

Share Register and other Statutory Registers, and<\/p>

Other Statutory Records.<\/p>

\u00a0<\/p>

Financial Records<\/strong><\/p>

Annual Financial Statements<\/p>

Tax Returns<\/p>

Accounting Records<\/p>

Banking Records<\/p>

Bank Statements<\/p>

Paid Cheques<\/p>

Electronic Banking Records<\/p>

Asset Register<\/p>

Rental Agreements, and<\/p>

Invoices.<\/p>

\u00a0<\/p>

Income Tax Records<\/strong><\/p>

PAYE Records<\/p>

Documents issued to employees for income tax purposes<\/p>

Records of payments made to SARS on behalf of employees<\/p>

All other statutory compliances<\/p>

VAT<\/p>

Regional Services Levies<\/p>

Skills Development Levies<\/p>

UIF and<\/p>

Workmen’s Compensation.<\/p>

\u00a0<\/p>

Information technology records<\/strong><\/p>

Incidents and service requests<\/p>

Asset issuing and custodian information<\/p>

System event logs<\/p>

System performance logs<\/p>

Systems maintenance check lists<\/p>

Monthly operations reports<\/p>

Service level agreements<\/p>

ICT policies and procedure manuals<\/p>

Network maintenance, and<\/p>

System development lifecycle documents.<\/p>

\u00a0<\/p>

Other<\/strong><\/p>

Administration<\/p>

Insurance<\/p>

Intellectual Property<\/p>

Movable and Immovable Property<\/p>

Operations<\/p>

Security Policies, and<\/p>

Third Parties.<\/p>

\u00a0<\/p>

<\/a>1.7. POPIA notice<\/strong><\/p>

In terms of POPIA we are required to provide you with a description of the personal information that we process and why it is processed, and who we may share this information with, which detail is described in our Privacy Notice available here:<\/p>

https:\/\/netsurit.com\/en-za\/company\/netsurit-privacy-notice\/<\/a><\/p>

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<\/a><\/a>1.8. <\/strong>Request Procedure<\/strong><\/p>

Form of request:<\/strong><\/p>

The requester must use the prescribed forms available on the website of the Information Regulator at https:\/\/inforegulator.org.za\/paia-forms\/<\/a> to make the request for access to a record. The form and request must be submitted to the Deputy Information Officer of Netsurit. This request must be made to the address, postal address or e-mail address of Netsurit as provided for herein above.<\/p>

\u00a0<\/p>

The requester must provide sufficient detail on the request form to enable Netsurit to identify the record AND the requester. The requester should indicate which form of access is required. The requester should indicate if any other manner is to be used to inform the requester and state the necessary particulars to be so informed.<\/p>

\u00a0<\/p>

The requester must identify the right that is sought to be exercised or to be protected and provide an explanation of why the requested record is required for the exercise or protection of that right.<\/p>

If a request is made on behalf of another person, the requester must submit proof of the capacity in which the requester is making the request to the satisfaction of the head of the private body.<\/p>

\u00a0<\/p>

<\/a>1.9. Fees<\/strong><\/p>

A requester who seeks access to a record containing personal information about that requester is not required to pay the request fee. Every other requester, who is not a personal requester, must pay the required request fee.<\/p>

\u00a0<\/p>

Netsurit shall notify the requester (other than a personal requester) by notice, requiring the requester to pay the prescribed fee (if any), being, at the time of drafting this document, an amount equal to R50 (fifty Rand), and Netsurit shall not be required to process the request until such time as the aforesaid fee (if applicable) has been settled.<\/p>

The requester may lodge an application to the court against the tender or payment of the request fee.<\/p>

Records may be withheld until the fees have been paid.<\/p>

\u00a0<\/p>

After Netsurit has made a decision on the request, the requester shall be notified by Netsurit in the required form. If the request is granted then a further access fee must be paid for by the requester for the search, reproduction, preparation and for any time that Netsurit has spent in excess of the prescribed hours to search and prepare the record for disclosure, subject to the prescribed fees set out in the regulations to the Act.<\/p>

\u00a0<\/p>

The fee structure is available on the website of the Information Regulator at https:\/\/inforegulator.org.za\/paia-forms\/<\/a>.<\/p>

\u00a0<\/p>

<\/a><\/a>1.10. Manual Availability<\/strong><\/p>

The Manual is available for inspection free of charge at the office of Netsurit during business hours and upon request.<\/p>

Copies of the Manual are available with the Information Regulator and on this website: www.netsurit.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Trusted By 1.1. The PAIA Act The Promotion to Access of Information Act (PAIA) grants a requester access to records of a private body, if the record is required for the exercise or protection of any rights. 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