Manhattan IT Helpdesk Services

Outsource Your IT Help Desk and Mitigate Recurring IT Issues

Unburden your team by relying on expert managed helpdesk services for all your IT needs.

Why work with Netsurit for IT Helpdesk services?

  • Get rapid resolution with full-time IT help desk outsourcing that starts to troubleshoot problems as soon as they appear.
  • Get help whenever and wherever you need it with our remote IT helpdesk.
  • Save time and money outsourcing your IT to Netsurit so your inhouse team can focus on long-term projects.
  • Access a personalized touch, with field techs sent directly to your door to address in-person obstacles.
  • Don’t spend hours waiting – you’ll be speaking to our helpdesk support in less than 10 seconds on average.

Save time and money by relying on our world-class outsourcing service to handle routine maintenance and daily IT tasks, so you can concentrate on growing your business.

Get a free consultation for
IT helpdesk in Manhattan

Businesses Rely on Our Managed Helpdesk Services

Netsurit Productivity Monitor (NPM) has provided us with immediate insights and reporting to help us identify trends and capacity within the organisation. RSC now has insights, not only into productivity, but also into potential burnout, under-utilisation, and an improved understanding of its company work patterns. All this in a non-invasive way that does not compromise trust.

“They live to the ethos of IT without fuss and they have provided us with extra services, support and project management skills. They were onboarded without fuss, and have added to the stability of the technology build. This base foundation allows me to innovate, which is key.”

“With reasonable rates and dedicated, understanding and proactive accounts manager, backed up by competent technicians who are always available to assist with our every query and need, we could not ask for a better IT service provider. We highly recommend Netsurit.”

“When we decided to improve our IT support model, Netsurit provided an onsite resource half day – Monday to Friday This had a significant impact on the business as it enhanced both response times and General IT support.”

“Netsurit have assisted us to investigate our current IT environment, define our strategy forward, and the develop a plan to enable us to reach our goals set.”

“Netsurit has a wealth of experience and has provided the President Hotel with IT tools and solutions to ensure that our vision of being the most technologically advanced hotel in Africa by 2025 is realised.”

Having the best IT infrastructure helps fleet management company achieve  optimal performance

Eqstra Fleet Management has outsourced its entire technology infrastructure to managed solution provider Netsurit, centralising the management and control of its entire network, increasing business efficiency and also freeing up time and money for the company.

See what tools most effective, and how and when your employees work best with NPM

The COVID-19 pandemic, and the required physical distancing measures, have caused many businesses to send their employees home. Maintaining output and efficiency can be a challenge under work from home (WFH) circumstances. That’s what spurred certain divisions within enX Group to implement Netsurit Productivity Monitor (NPM), a productivity monitoring tool that provides immediate insights and reporting to help you identify trends and capacity within your organisation.

Netsurit

IT Helpdesk Services in Manhattan

224 West 30th Street, Suite 1008
New York, NY 10001

Features of Our IT Help Desk Services in Manhattan

Remote Helpdesk Services

Get fast and reliable support with less than 10 second average wait times to speak with an IT consultant.

Our helpdesk support experts communicate directly with your computer support team, so we can help fix your day-to-day IT problems quickly and efficiently to keep productivity flowing.

Priority Helpdesk

IT problems can happen at any time, day or night, and when they do, you need fast support to get you back to work as quickly as possible.

Resolve issues fast with comprehensive remote and on-site support.

Account Executives

Our Account Executives (AEs) ensure nothing falls through the cracks.

Our AEs consist of support teams, domain SMEs, and architects that focus on getting to the core of your IT problems so we can keep them from impacting productivity.

Cloud Support

Our coordinated helpdesk environment will ensure your team has access to the cloud services it needs. 

We’ll make sure your employees have the tools whenever, wherever.

Cybersecurity

Avoid a costly data breach with advanced security support that stays one step ahead of cybercriminals. 

We know how to identify and fill gaps in your security, but if a breach does happen, we’ll work quickly and efficiently to ensure you always have access to your data.

Hardware/Software Support

A healthy infrastructure requires support for both hardware and software to run efficiently. 

Whether you need help with network connectivity, VoIP, printers, or even mobile devices, our experts are standing by to assist you with all your IT needs.

IT Procurement

Avoid incompatible equipment and improper installation by relying on our dedicated team of technicians to help you every step of the way. 

We’ll use our deep industry ties to build the perfect cost-effective IT array, ensure it complements your IT, and is installed correctly.

On-Site Support

Some IT challenges require a more personal touch; when that happens, you can count on our on-site tech support for fast resolution.

We employ over 290 SMEs across multiple IT fields to help resolve even the most challenging problems quickly. 

Outsource Your IT Help Desk to Reduce Recurring IT Problems

Find out how Netsurit can get to the core of problems for fast resolution

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Benefits of Choosing Netsurit for Your Outsourced Helpdesk Support in Manhattan

For over two decades, we’ve been providing large, small, and medium-sized businesses in New York City unparalleled managed helpdesk services

Through fast IT resolution and proactive support, we’ll get to the heart of each problem to ensure they don’t continue to impact business. 

95%

Of all service requests completed remotely

290+

Technical staff and subject matter experts (SMEs)

23+ years

IT Helpdesk Support Manhattan

Comprehensive IT Help Desk Services

Maintain a healthy IT infrastructure with comprehensive helpdesk service in Manhattan that takes the burden of daily IT tasks off your shoulders.

When you outsource your IT help desk to Netsurit, you can count on fast and efficient support for:

  • Phone, printer, and server setup and connectivity problems
  • Mobile devices
  • Slow internet
  • Anti-virus and anti-malware deployment
  • Desktop & server support
  • Work from home support
  • VoIP
  • IT physical migration
  • Networks
  • Hardware tuneups
  • Wireless deployments
  • And more

Don’t settle for a company only offering break/fix support; rely on Netsurit for comprehensive technology services covering everything.

Quick and Efficient IT Issue Resolution

When problems appear, the last thing you want is to wait hours to speak to an IT helpdesk in Manhattan that can troubleshoot your issues.

As an industry-leading IT support company, we know how important it is to have your information technology working at peak performance. 

Manhattan IT Helpdesk Services
Outsource Your IT Help Desk

Avoid Risk With a Four Month Opt-Out Clause

At Netsurit, we want to ensure you’re completely satisfied with our helpdesk support services response time to all your IT problems, which is why we offer a four-month opt-out clause.

Don’t settle for a company that locks you into a lengthy contract without the ability to walk away if you’re not satisfied.

Solve persistent IT challenges that continue to plague your network with our Network support service.

Our support team is ready to help you with routine maintenance, tough IT challenges, and cybersecurity solutions.

Partner with Netsurit for the best IT helpdesk in Manhattan.

Get a free consultation for
IT helpdesk support services

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