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Application Managed Services

Unlock full application performance and reliability with Netsurit’s Application Managed Services-trusted by enterprises for over 27 years, backed by a no-risk guarantee, and tailored for your evolving business needs.

Why choose Netsurit for Application Managed Services?

Struggling with unpredictable app downtime? Netsurit delivers guaranteed uptime and a no-risk money-back promise, proven by a 95% remote resolution rate.

Losing productivity due to slow application issue response? Enjoy <10 second call holding times and executive-level oversight for faster solutions.

Worried about runaway IT costs? Customized pricing ensures you only pay for the app management services you actually need-maximizing ROI.

Need end-to-end coverage? Netsurit’s 450+ experts manage every application layer, consolidating support under one invoice, one vendor.

Concerned about accountability? Benefit from a proven track record: 16,000+ client care touches per month and 100% performance measurement.

Request a Quote for our Application Managed Services

Hear Why Enterprises Trust Netsurit's Application Expertise

They live to the ethos of IT without fuss and they have provided us with extra services, support and project management skills. They were onboarded without fuss, and have added to the stability of the technology build. This base foundation allows me to innovate, which is key.

Preeban Munian
CIO, Bidvest Automotive

Netsurit Productivity Monitor (NPM) has provided us with immediate insights and reporting to help us identify trends and capacity within the organisation. RSC now has insights, not only into productivity, but also into potential burnout, under-utilisation, and an improved understanding of its company work patterns. All this in a non-invasive way that does not compromise trust.

Andre Vos
Boosting productivity in the time of COVID-19

See what tools most effective, and how and when your employees work best with NPM

The COVID-19 pandemic, and the required physical distancing measures, have caused many businesses to send their employees home. Maintaining output and efficiency can be a challenge under work from home (WFH) circumstances. That’s what spurred certain divisions within enX Group to implement Netsurit Productivity Monitor (NPM), a productivity monitoring tool that provides immediate insights and reporting to help you identify trends and capacity within your organisation.

enX
enX manages employee work-life balance with Netsurit Productivity Monitor

Netsurit has a wealth of experience and has provided the President Hotel with IT tools and solutions to ensure that our vision of being the most technologically advanced hotel in Africa by 2025 is realised.

Jeremy Clayton
Managing Director, Turnkey Hospitality

Netsurit have assisted us to investigate our current IT environment, define our strategy forward, and the develop a plan to enable us to reach our goals set.

Peter Willig
Managing Director, Eurolux

When we decided to improve our IT support model, Netsurit provided an onsite resource half day – Monday to Friday This had a significant impact on the business as it enhanced both response times and General IT support.

Cas Smit
Office Manager, Galderma

Our Clients

Application Managed Services-Detailed Features and Benefits

Proactive monitoring, rapid response, and tailored support

Proactive Monitoring & Maintenance ensures your mission-critical applications run smoothly around the clock. Netsurit’s team uses advanced tools to detect and address issues before they impact users. Comprehensive health checks, performance optimization, and patch management eliminate costly downtime. As a Microsoft Gold Partner with 27+ years in business, Netsurit delivers maximum uptime and reliability with every engagement.

Incident Management & Rapid Response delivers fast, expert resolution of application issues-minimizing disruption to your business. With guaranteed response and resolution times, plus a direct executive escalation path, you’re never left waiting. 95% of all service requests are completed remotely, ensuring a seamless experience and quick return to normal operations.

Custom Application Support Packages give you the freedom to choose the level of management your business requires. Whether you need 24/7 support, overnight helpdesk, or full-stack management, Netsurit’s flexible approach ensures you only pay for what you use-driving better ROI and more predictable budgeting.

Application Security & Compliance safeguards your data and ensures all apps meet industry standards. Continuous vulnerability assessments, regular security patching, and compliance monitoring protect your business from threats. Netsurit’s NSOC provides expert oversight, backed by industry certifications and proven best practices.

Performance Optimization & Upgrades keep your applications running at peak efficiency. Netsurit’s specialists analyze usage patterns, recommend enhancements, and implement upgrades-helping you stay ahead of business demands and technology trends. Expect measurable improvements in speed, reliability, and user satisfaction.

Executive Account Management delivers a high-touch, personal approach to your application strategy. Multiple levels of account oversight ensure nothing falls through the cracks. Regular executive reviews and transparent reporting mean you always have a clear picture of your application environment and can plan confidently for growth or change.

Proven Results-Application Management by the Numbers

27+

Years in managed IT excellence

95%

Service requests resolved remotely

16,000+

Client care touches each month

Application Managed Services

Maximize Uptime and Application Performance

Transform your application landscape with proactive management that eliminates downtime and empowers innovation. You get a highly skilled team monitoring, maintaining, and optimizing your critical apps-ensuring seamless business operations. With Netsurit, executive-level attention and a measurable service promise deliver unmatched accountability. Experience the difference of 27+ years’ expertise and a partner committed to supporting your strategic goals.

Application Managed Services

Comprehensive Support-From Monitoring to Modernization

  • Dedicated application support tailored to your environment
  • Continuous performance monitoring and immediate incident response
  • Proactive security and compliance management for your apps
  • Executive and account-level oversight for every engagement
  • Seamless integrations and upgrades without business disruption

All backed by a risk-free satisfaction guarantee and measurable results.

Request Your Custom Application Managed Services Quote

Discover how managed application support can drive your business forward today.

Request More Information
Application Managed Services

Data-Driven Insights and Transparent Results

Realize strategic IT value with actionable data and transparent reporting. Netsurit’s Application Managed Services include monthly performance reports, 100% measurable KPIs, and regular executive reviews, so you see exactly how your investment supports productivity, compliance, and long-term growth. Move beyond break/fix-partner with a proven leader that turns application management into a strategic advantage.

Gain peace of mind knowing your business applications are always performing optimally, proactively monitored and supported by a dedicated team with 27+ years of experience. Application managed services from Netsurit ensure minimum downtime, better user experiences, and predictable costs that support your growth and productivity goals.

With Netsurit’s Application Managed Services, you access a team of 450+ experts across SA and the USA, bringing deep expertise to every engagement. Enjoy custom-fit support, full-service accountability, and measurable ROI-backed by guaranteed response times and a no-risk, money-back promise if expectations are not met.

Expect seamless onboarding with minimal disruption to your daily operations. Detailed assessments, tailored implementation plans, and direct executive-level oversight ensure your applications transition smoothly and your team’s productivity is never compromised during the process.

You benefit from flexible, custom pricing packages-choose only the services you need, whether that’s overnight helpdesk or end-to-end application management. This approach maximizes your return on investment and ensures you never pay for unnecessary extras.

Application Managed Services deliver real business value by reducing IT costs, boosting application uptime, and providing strategic insights that drive efficiency. Regular reporting and 100% performance measurement using the Netsurit BSC make your IT spend fully transparent and results-driven.