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Co-Managed IT Services

Unlock higher productivity and strategic innovation-seamlessly extend your IT team with Netsurit’s co-managed IT expertise, proven for 27+ years.

Why choose Netsurit for Co-Managed IT Services?

Reduce IT burnout by augmenting your team with 450+ experts-95% of requests resolved remotely for faster results.

Gain 24/7 monitoring, guaranteed ticket response, and custom escalation-backed by our no-risk, money-back promise.

Increase efficiency with one vendor, one invoice, and dedicated account managers-over 16,000 client touches monthly.

Stay ahead with Microsoft Gold Partner expertise and the #1 Dell Direct certified team in South Africa.

Eliminate hidden costs with fully customizable service packages-pay only for the support you need.

Request a Quote for our Co-Managed IT Services

See What Leaders Say About Netsurit's Co-Managed IT

They live to the ethos of IT without fuss and they have provided us with extra services, support and project management skills. They were onboarded without fuss, and have added to the stability of the technology build. This base foundation allows me to innovate, which is key.

Preeban Munian
CIO, Bidvest Automotive

Netsurit Productivity Monitor (NPM) has provided us with immediate insights and reporting to help us identify trends and capacity within the organisation. RSC now has insights, not only into productivity, but also into potential burnout, under-utilisation, and an improved understanding of its company work patterns. All this in a non-invasive way that does not compromise trust.

Andre Vos
Boosting productivity in the time of COVID-19

See what tools most effective, and how and when your employees work best with NPM

The COVID-19 pandemic, and the required physical distancing measures, have caused many businesses to send their employees home. Maintaining output and efficiency can be a challenge under work from home (WFH) circumstances. That’s what spurred certain divisions within enX Group to implement Netsurit Productivity Monitor (NPM), a productivity monitoring tool that provides immediate insights and reporting to help you identify trends and capacity within your organisation.

enX
enX manages employee work-life balance with Netsurit Productivity Monitor

Netsurit has a wealth of experience and has provided the President Hotel with IT tools and solutions to ensure that our vision of being the most technologically advanced hotel in Africa by 2025 is realised.

Jeremy Clayton
Managing Director, Turnkey Hospitality

Netsurit have assisted us to investigate our current IT environment, define our strategy forward, and the develop a plan to enable us to reach our goals set.

Peter Willig
Managing Director, Eurolux

When we decided to improve our IT support model, Netsurit provided an onsite resource half day – Monday to Friday This had a significant impact on the business as it enhanced both response times and General IT support.

Cas Smit
Office Manager, Galderma

Our Clients

Detailed Breakdown of Co-Managed IT Services

Flexible, scalable support for your IT team

Unlock full scalability for your IT operations with on-demand access to Netsurit’s 450+ certified specialists. Whether you need advanced cybersecurity, cloud management, or project-based expertise, co-managed IT support ensures your team never faces skill or resource gaps. Enjoy seamless integration, comprehensive documentation, and a proactive approach to problem-solving-so your internal IT staff can focus on core business priorities and innovation.

Enjoy tailored service packages that match your organization’s unique needs. Select only the support areas you require, from overnight helpdesk to full-stack management, and adjust as your business evolves. This flexibility ensures you maximize ROI and never pay for unnecessary services, supporting both budget control and strategic agility.

Benefit from Netsurit’s industry-leading response and resolution times, backed by a guaranteed SLA and no-hassle money-back promise. Every co-managed partnership includes executive-level oversight, dedicated account management, and regular performance reviews, ensuring you always receive the attention and accountability your business deserves.

Empower your IT leadership with real-time analytics and transparent reporting using Netsurit’s Balanced Scorecard (BSC) methodology. All service requests and resolutions are tracked and audited, aligning IT outcomes to business objectives and ensuring ongoing compliance, security, and operational excellence.

Access world-class vendor relationships, including Microsoft Gold Partner (17+ years), Dell Direct Partner, and Mimecast Elite Partner benefits. Instantly leverage best-in-class technologies, tools, and licensing-without the overhead of managing multiple vendor contracts or support agreements.

Receive multi-layered support with several levels of account ownership, including service delivery managers and executive touchpoints. This structure means nothing falls through the cracks, escalations are handled promptly, and your organization gets strategic direction alongside daily technical support.

Proven Results From Decades of Co-Managed IT Success

27+ Years

Years delivering IT excellence

450+

IT professionals ready to support you

95%

Requests resolved remotely

Co-Managed IT Services

Boost IT Performance and Extend Your Team's Capabilities

Experience the power of partnership-co-managed IT services give your organization enterprise-grade support without losing internal control. With 27+ years of experience, Netsurit’s team integrates seamlessly with your IT staff, bringing proven solutions, deep technical expertise, and a proactive approach that eliminates IT bottlenecks.

Accelerate strategic initiatives and tackle complex projects with confidence.

Co-Managed IT Services

Partner With Award-Winning Experts for Seamless IT Delivery

  • Leverage 450+ certified professionals across all IT disciplines.
  • Receive real-time support with <10 second call holding time.
  • Benefit from 95% remote issue resolution for minimal downtime.
  • Tap into the only MSP offering 16,000+ client care touches per month.
  • Gain confidence with a 100% performance measurement system and regular internal audits.

Book Your Free Co-Managed IT Consultation Today

Experience proactive support and unrivaled flexibility for your IT team.

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Co-Managed IT Services

Enjoy a No-Risk Model and Transparent ROI

Get total peace of mind with Netsurit’s no-risk guarantee-cancel in the first 4 months with 24-hour notice and receive 30 days of free service. Every partnership is built on complete transparency, guaranteed SLAs, and measurable ROI. Executive-level support ensures your IT goals align with business growth-so you can support the dreams of your doers.

Co-managed IT services let you amplify your internal IT team’s impact. You gain instant access to advanced expertise, 24/7 support, and proven tools-all while maintaining control. This partnership bridges IT skills gaps, reduces burnout, and ensures critical projects are delivered on time and within budget. Experience seamless collaboration and consistent IT performance with co-managed support.

Co-managed IT services empower your IT team with on-demand resources and specialized knowledge, so you can scale quickly and handle complex challenges. From proactive monitoring to rapid issue resolution, you get transparent performance metrics, guaranteed response times, and executive-level account support to drive real business value.

Co-managed IT services are tailored for organizations that want to retain internal IT leadership but need supplemental support for special projects, after-hours coverage, or advanced security. This flexible approach lets you fill specific resource gaps, avoid hiring delays, and ensure business continuity-without sacrificing operational control or visibility.

With co-managed IT, you always know what you’re paying for. Customized pricing means you invest only in the services you need, whether it’s backup administration, overnight helpdesk, or full-stack management. Robust SLAs, transparent reporting, and a no-risk guarantee eliminate surprises and build total confidence in your technology partnership.

Co-managed IT services deliver end-to-end coverage, from network monitoring and incident response to strategic planning and compliance. Your internal team gains access to 450+ certified professionals, industry-leading tools, and real-time escalation paths-helping you reduce downtime, boost productivity, and accelerate innovation with minimal disruption.