Netsurit PMO (Project Management Office) applies a comprehensive set of project governance principles to its own activities. Our PMO follows the PRINCE2 project management methodology. We have certified PRINCE2 Practitioners and PRINCE2 Agile Practitioners, as well as certified PMI-ACP Agile Communications Practitioners. The PRINCE2 methodology emphasises dividing projects in a manageable and controllable way, so as to assist us in delivering our projects successfully.
However, as Netsurit participates in projects and operations at a large variety of customers, many of whom have their own entrenched project governance principles and practices, PMO endeavours to align with the project governance approach of each client as far as possible, while providing input to ensure that governance goals are achieved. PMO predominately managers Microsoft PaaS and IaaS and data centre projects. Many of these projects are made up of transitions, Azure migration projects, O365 implementation projects (MFA, TEAMS, Mail, MIM etc.), Advanced Threat Analytics, Mail migrations etc. With managed services being a key offering from Netsurit, the PMO have many transition projects i.e. transitioning our managed services sold into support and operations. Our transition approach leverages a hybrid of waterfall and agile practices, which we have found has helped us successfully transition our services sold into operations.
Client satisfaction and feedback is important to us, so we make sure CSAT’s are done on every project, and our quality department audits the PMO monthly to make sure our set governance is being adhered to. The PMO team is a diverse dynamic team, that tackle challenges head on, and truly live our value of family by supporting one another and pulling together to accomplish challenges that may come our way.